Cancellation Policy

Your appointment time is reserved exclusively for you. A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

Appointments canceled with less than 24 hours’ notice may be charged 50% of the scheduled service. If Face to Face Skincare needs to reschedule an appointment, as much advance notice as possible will be provided.

Facial Pre-Care

To prepare for your facial:

• Avoid retinol, tretinoin, and exfoliating acids for 3-5 days
• Avoid facial waxing for 5-7 days before your appointment
• Avoid excessive sun exposure or sunburns
• Wait at least 48 hours after Botox or fillers
• Arrive with clean skin whenever possible

Facial Aftercare

For best results after your facial:

• Avoid makeup for 24 hours if possible
• Use gentle, hydrating skincare products
• Avoid exfoliation for 3-5 days
• Wear SPF 30 or higher daily
• Avoid excessive heat, steam rooms, and saunas for 24 hours
• Stay hydrated

Microneedling Pre-Care

To ensure a safe and effective treatment:

• Avoid retinol, exfoliants, and active ingredients for 5-7 days
• Avoid excessive sun exposure and tanning
• Do not wax or use depilatory creams for 7 days before treatment
• Avoid blood-thinning supplements if approved by your physician
• Arrive with clean skin

Microneedling Aftercare

For the first 24-48 hours:

• Do not wear makeup for 24 hours
• Avoid sweating, exercise, pools, and hot tubs for 24 hours
• Use only recommended post-care products
• Avoid retinol, exfoliants, and acids for 5-7 days
• Wear SPF daily and avoid direct sun exposure
• Keep skin hydrated

Chemical Peel Pre-Care

Before your peel:

• Stop retinol and exfoliating products 5-7 days prior
• Avoid waxing or laser treatments 7 days before treatment
• Avoid excessive sun exposure
• Inform Megan of any medications or recent skin procedures

Chemical Peel Aftercare

Following your peel:

• Do not pick, peel, or scrub flaking skin
• Use gentle cleanser and moisturizer only
• Avoid retinol, acids, and exfoliants until instructed
• Wear SPF 30+ daily
• Avoid excessive heat, sweating, and sun exposure during the peeling process

Waxing Pre-Care

For the best waxing results:

• Allow hair to grow at least ¼ inch long
• Gently exfoliate 24 hours before your appointment
• Avoid retinol or prescription acne products on the treatment area
• Avoid sunburned or irritated skin

Waxing Aftercare

For 24-48 hours after waxing:

• Avoid hot tubs, saunas, and excessive sweating
• Avoid direct sun exposure
• Avoid exfoliating the treated area for 48 hours
• Wear loose-fitting clothing when possible
• Begin gentle exfoliation after several days to help prevent ingrown hairs

Sunless Tanning Pre-Care

Before your appointment:

• Exfoliate thoroughly 24 hours prior
• Complete all shaving and waxing at least 24 hours before tanning
• Avoid lotions, oils, deodorant, and makeup the day of your appointment
• Wear loose, dark clothing to your appointment

Sunless Tanning Aftercare

To maximize your results:

• Avoid water, sweating, and showering for 8-12 hours
• Wear loose-fitting clothing
• Moisturize daily after your first rinse
• Avoid exfoliating until you’re ready for your tan to fade
• Pat skin dry after showering instead of rubbing

Questions?

If you have questions about your upcoming appointment, contact Face to Face Skincare at 720-325-3415. We’re happy to help you prepare and get the best possible results from your treatment.